+38 (044) 273-2782, +38 (044) 270-8623, +38 (044) 273-2733, 4office@bms-soft.com.ua
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Chat to Visitor Website visitor can easily communicate to your company representative – operator – without setting any programs or plugins, and leave his message in the case of operators offline.
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Chat Invitation
Automatic pop-up chat window invites website visitor to a dialogue.
Visitors Information
Light Chat views client’s IP address, date and time of the visit, his currant page.
Easy to Use
Light Chat is compatible with most browsers and gives operators opportunity to work directly in the browser.
Instant Response Function
System allows creating and editing the instant responses templates for the operators to provide best support to visitors.
Light Chat Service Helps to:
• Increase sales volume up to 80%
• Reduce telephone expenses
• Automatize website visitors compellation
• Manage immediate feedback from the company’s consultant to website visitor in a real time
Light Chat equips company’s headquarters with the tool allowing to get objective and well-timed information of website traffic for further analysis, decision making and forecasting. For a website visitors it’s a great opportunity to get immediate, useful and professional consultation through website without sharing additional and personal information.
Light Chat is the only economically effective tool allowing the company increase sales volume by the means of the website and provide high-quality website support service.
Light Chat Operation Principle and System Outlook
Website Visitor » Operator
When coming to the website the visitor can see a Light Chat button in all the pages. While clicking the button visitor is proposed the Chat window.
Another way is - after some time surfing the website visitor is proposed a pop-up Chat window with invitation text.
In a Chat window the visitor can type in the question and send it to the operator.
An ordinary written dialogue is starting between the visitor and operator: the visitor is asking a question and the consultant is answering.
In the case the operator is offline the visitor can leave a message, which will be received by the first one after login the Light Chat system.
Operator » Visitor
The operator works in Light Chat system online in the Internet browser.
The pop-up window informs the operator about a new website visitor and a new chat.
The operator answers visitor’s questions in a real time.
If necessary the operator can transfer the dialogue to another consultant.
Cost of one license $ 8
Light Chat service pricing
If you are first registered in the Light Chat system, you can try it for FREE during 14 days.
After the trial period we offer discounts:
Discounts depending on the period:
| Period, month | Discount | Price, UAH |
| 1 | - | 64 |
| 3 | 3% | 186 |
| 6 | 5% | 365 |
| 12 | 7% | 715 |
Discounts depending on operators number:
| Number of operators | Discount | Price, UAH |
| 1 | - | 64 |
| 2 | - | 128 |
| 3 - 9 | 5% | 183 - 547 |
| 10 - 24 | 7% | 595 - 1429 |
| 25 and more | special offer | specail price |
Attention! Discounts, depending on the numbers of operators or depending on the numbers of period paid ahead are summarized!
For example, you order 7 operators for 3 months, receive 5% discount for operators and 3% discount for the period
Thus,
Your price is: 7 * 3 * 64 USD. - 8% = 1237 UAH
You save 107 UAH
You also can get consultations regarding Light Chat setting and discount for the service by pressing button
Consultant online.
Partners
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